Hi everyone!
I just wanted to make a quick post to explain some of the recent issues with out connection loss and login problems.
Our hosting company has communicated with us that they have been the target of many recent massive DDoS attacks. They have been communicating with us regularly and have been working very hard to mitigate the attacks and have also stated they are implementing new solutions to help.
The DDoS attacks impact us in multiple ways (depending on the target):
1. Targeting our hosting provider: These attacks flood the provider's network with a huge amount of network traffic, which prevents ALL players from reaching the server and also prevents the server from authenticating your login with the Minecraft session servers.
2. Targeting Australian ISP networks: These attacks flood the networks of other Internet Service Providers (eg. BigPond), preventing users on their network (or other ISPs who use their network) from reaching the server or causing disconnection/lag while on the server.
3. Targeting international network: These attacks do not disrupt the connections for Australian players, but it might prevent the server from authenticating your login with the Minecraft session servers. This attack can also prevent international playing from playing and disrupt/lag their connection.
Understanding how DDoS attacks work
We really do appreciate how patient and supportive everyone has been throughout these issues! We hope things get back to normal soon and we can all get back to playing the game we love
<3 you all
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