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Email Address
What type of problem are you having
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Server Details
You should be using the BAN APPEAL FORM located under the CONTACT US menu. In most cases support tickets relating to a ban will be automactically cancelled... Is this a ban appeal?
Which Server do you require help or assistance with?
Have you created an "in game" ticket already regarding this issue?
Please enter the ticket number here
General
For in game issues select the closest appropriate answer:
What is the Problem?
Provide a short single line explanation of the problem
What date did you make the donation
What was the exact email address that you used to make the donation
What was the exact username you typed when you made the donation?
Description
Please provide a detail description of the problem include coordinates if appropriate. Include accurate player names for all other involved player accounts
Attachments to show the issue
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